FAQ

FAQ2021-05-24T15:51:38+00:00

Check out our Frequently Asked Questions…

Not what you are looking for? Please Contact Us

Is Palace Playland open year round?2023-04-04T13:59:14+00:00

No, we are open seasonally. The rides are open from Memorial Weekend until Labor Day, and the Arcade typically opens from mid-April to mid-October. Please check our Calendar HERE for exact dates and times. Please note we do not have a set closing time, and may close early on preseason Sundays. We typically stay open until at least 5 pm but can remain open if the weather and attendance warrant it. 

Are there group discounts available?2023-04-04T14:06:37+00:00

Yes! Please use our Contact Us Page and one of our group reservationists will be happy to assist you. 

 

Do I need a wristband/ tickets to accompany my child on rides?2023-04-04T14:05:17+00:00

Yes – all riders need to have tickets or a wristband. 

Where can I park while visiting Palace Playland?2023-04-04T14:08:41+00:00

There are privately owned parking lots located throughout Old Orchard Beach that are within walking distance of Palace Playland. The closest parking lot to the park is next to the Sea Viper. The Town of Old Orchard Beach also has available pay by the hour street side parking available in certain areas. Please visit the OOB Town Clerk’s site HERE for more info on parking. 

Can I bring my own food and drinks?2023-04-04T14:20:02+00:00

Yes, however no glass containers or alcoholic beverages are allowed.  We also have a wide variety of food and concession stands located at the park. 

Can I smoke inside the park?2023-04-04T14:20:47+00:00

Palace Playland is a Non-Smoking Park. Please extinguish before entering the park premises to keep our Smoke Free Environment family-friendly.

Do you have an ATM?2023-04-04T14:22:08+00:00

Yes, there are several ATMs located throughout the park, including next to the Dodgem (Bumper Cars), inside the Carousel, at the ticket booth located in Kiddieland, and inside the arcade building located next to Uncle Joel’s Ice Cream. 

Do you accept credit cards?2023-04-04T14:22:48+00:00

Yes – you can purchase ride passes and arcade game cards using cash or a credit card. Some food vendors located on park property accept cash only, however there are ATMs throughout the park for your convenience. 

How many rides does Palace Playland have?2019-02-26T21:13:41+00:00
Currently, there are 28 rides at the park.
What kind of games are in the arcade?2019-02-26T21:13:18+00:00
We have over 200 video games, skeeball, photo booths, and vintage arcade pieces.
Is your arcade token operated?2020-09-03T14:54:18+00:00
Our Arcade does not operate on Tokens. We have a Cashless Game Card system with tap RFID Readers installed on most of our Games. Simply load your Game Card at any of our Self Service Kiosks and you’re ready to play! Points won from redemption games are automatically loaded to your Game Card. A small section of quarter operated games are located in the back of the Arcade.
Can I leave the park and re-enter?2018-08-23T14:44:12+00:00
There is no admission fee or gate at Palace Playland. Any guest can come and go as they please during our regular operating hours.
What happens if it rains?2019-02-26T21:12:56+00:00
There is a no refund policy in place here at Palace Playland. If a rain shower occurs, we might temporarily close some or all rides. However, we make every effort to re-open once the weather passes.
What time do you close?2019-02-26T21:12:46+00:00
We have no set closing time — it depends strictly on weather and attendance.
Do you sell gift cards?2018-08-23T14:45:55+00:00
We currently do not sell gift cards.
Are single tickets valid other than the day of purchase?2018-08-23T14:46:28+00:00
Yes! Single tickets and Ride Ticket Books never expire and can be used from Season to Season!
If I lost an item how can I retrieve it?2018-08-23T14:47:16+00:00
We take every effort to keep any lost items that are turned into us. Leave your name and contact information and a description of the item lost, where it was lost at any ticket booth while you are on location or send us a request through the contact us page.
What is the closest hotel?2019-02-26T21:12:07+00:00
There are many motels that are within walking distance of our amusement park. Your best bet for information is to visit the Old Orchard Beach Chamber of Commerce website here: https://oldorchardbeachmaine.com/
Do you have Strollers or Wheelchairs for rent?2018-08-23T14:48:22+00:00
No, we do not have any rental facility for strollers or wheelchairs.
Are there any discounts I can get?2019-02-26T21:09:08+00:00
We have several discounts that customers are eligible for. The first is AAA and Military can receive $3.00 off any pass purchased at a ticket booth for everyone in their group with valid identification. Fun Club Members get special promotions and discounts via email, you can sign up here.
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